Terms & Conditions

Haleon Terms of Use

User Agreement
This document is an electronic record in terms of Information Technology Act, 2000 and rules issued thereunder and provisions pertaining to electronic records under various statutes / applicable laws, as amended from time-to-time. This document is published in accordance with legal provisions which require publication of the terms and conditions to access or use a website.
This electronic record is generated by a computer system and does not require any physical or digital signatures.Please read the Terms and Conditions carefully.Your use of the Website. or any other website, mobile version of the website or the mobile application (hereinafter collectively referred to as “Website”) and all features provided therein, is governed by the terms and conditions mentioned on the Website (hereinafter referred to as “Terms”). By accessing, using or browsing the Website you your agreement to be bound by these Terms.
The domain name and Website is licensed by GlaxoSmithKline Asia Private Limited (“Haleon”), having its registered office at Patiala Road, Nabha, Punjab, 147201 to Indigo Dyechem Private Limited.
Indigo Dyechem Private Limited is licensed to use and operate the Website and supply products directly to customers who transact using the Website. As a User of the Site and its services you are contracting with Indigo Dyechem Private Limited through these Terms.
Platform Limitations:
Haleon is not a party to the transactions between Buyer and Seller on the Platform and therefore all Terms of use of the Website / service(s) offered Indigo Dyechem Private Limited by are agreed between the User and Indigo Dyechem Private Limited.
Haleon does not have control over Policies and commercial terms pertaining to sale price, shipping costs, payment methods, payment terms, date, period and mode of delivery, warranties related to products and after sales services related to products. Haleon does not have any control neither does it determine nor advise / in any way involve itself in the offering or acceptance of such commercial/contractual terms between the Buyers and the Seller. All discounts, offers (including exchange offers) are by the Seller and not by Haleon.
Haleon does not at any point of time during any transaction between Buyer and Seller on the Website hold title or any possession of the products offered by Seller nor does it, at any point, gain title to or have any rights or claims over the products offered by Seller to the Buyer.
Users are required to register and login for placing orders on the Website. As part of the registration process, you may be required to share information important for us to service you efficiently.
Haleon and Indigo Dyechem Private Limited may collect/use the following personally identifiable information about you:
1. Name including first and last name,
2. Alternate email address,
3. Mobile phone number and
4. Contact details, postal code and information about the pages on the site you visit/access, the links you click on the site, the number of times you access the page and any such browsing information home contact details.
The personal information / data provided by you during the course of usage of the Website will be treated as strictly confidential, in accordance with the Privacy Policy and applicable laws and regulations. Any information provided by the user will only be required for the purpose of fulfilling the supply of the Products and the record of the information gathered, will be stored in a secured manner. Please refer the Privacy Policy at Haleon Privacy Center.
You shall be solely responsible for maintaining the confidentiality of your login ID and password and preventing unauthorized access into your profile. You shall be further responsible for all activities/transactions that occur under your login ID. You acknowledge that the information you provide, in any manner whatsoever, is confidential or proprietary and does not infringe any rights of a third party in whatsoever nature.
You agree to: • Immediately notify us of any unauthorized use / breach of your password or account or where you suspect or have reason to believe that your account may be used in an unauthorized manner at the “Contact Information” provided below or on the following email
• Ensure that you log out from your account at the end of each session.
• Accept liability for any harm caused by any wrongful use of the Website resulting from the use of the Website either by you or by someone else on your behalf.
• You may only access the Website for lawful purposes. You are solely responsible for the knowledge of and adherence to any and all laws, rules, and regulations pertaining to your use of the Website.
• You agree that if you provide any information that is untrue, inaccurate, no longer relevant or incomplete, we shall have the right to indefinitely suspend or terminate or block your access to the Website without any notice or intimation.
• You represent that you have attained the age of majority as per the law applicable in your state or place of residence. If you are a minor, you may use the Website under the supervision of your parents or legal guardian.
• You may neither use the products listed on the Website for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
• You must not transmit or cause to transmit any type of malware or any code of a destructive nature.
• We reserve the right to decline the order & refund the money if such order is suspected/not mean for personal consumption. We reserve the right to block such accounts from where the suspected orders are placed.
• Any promo offers, coupons or vouchers provided to a user under his/her user ID, can only be redeemed by the user on whose name the account is registered, and such offer/promotion shall not be transferrable to any other user ID.
• You shall not use the Website for any of the following purposes:
a. Disseminating any libelous, unlawful, harassing, abusive, harmful, or otherwise objectionable material.
b. Gaining unauthorised access to other computer systems.
c. Breaching any applicable laws.
d. Interfering or disrupting any network or website connected to this site.
e. Transmitting a material which encourages a conduct that constitutes a criminal offence or results in any civil liability.
• You agree that the price payable in connection with the any product, may be subject to change, without notice.
• Any breach or violation of any of the Terms will result in an immediate termination of your Services.
All the products sold on the Website are genuine, bonafide and authentic. The products are sourced by Indigo Dyechem Private Limited either directly or from the authorized redistribution wholesalers of Haleon and in no way compromises with the quality standards.
All the rights including the copyright or trademark in this Website is either owned by or licensed to Haleon.
Haleon, its affiliates and licensors expressly reserve the intellectual property rights in all the texts, programs, images, products, technology, content and other materials which appear on the website. The names, and logos of all the products and service names, design marks, or slogans are the trademarks or service marks of Haleon, it affiliates or licensors. Any use of this Website or its contents, including copying or storing it, other than for the personal or non-commercial use is prohibited without the prior permission of Haleon. Access to this Website, does not confer and shall not confer any license upon anyone any license under any of Haleon’s or any third party’s Intellectual property rights.
You are permitted to browse this Website and to reproduce extracts by way of printing, downloading and by distribution to other people but, in all cases, for non-commercial, informational and personal purposes only. No reproduction of any part of the site may be sold or distributed for commercial gain nor shall it be modified, re-posted, or incorporated in any other work, publication or site, whether in hard copy or electronic format, including posting to any other website.
Haleon does not by itself supply any products or services to consumers directly. Reference to any product or service on the Website does not constitute an offer to sell or supply that product or service and does not mean that the product or service is available in all countries or that the name, description or specification of the product or service will be the same as that included on the site. Indigo Dyechem Private Limited is solely responsible for the listing, selling and delivery of the products, as per availability and suitability.
Indigo Dyechem Private Limited reserves the right to modify Prices for products without notice including the right to discontinue the offers and services (or any part or content thereof) made available on the Website, without notice. We shall not be liable to any user of the Website or to any third-party for any modification, price change, suspension or discontinuance of services.
Certain products or services may be available exclusively online through this Website and may not be available on any other website, marketplace or the offline stores. These products or services may have limited quantities and will be subject to return only according to our ’s Return Policy.
We make every effort to display as accurately as possible the colours and images of the products that appear at the store. Since the actual colours visible to you will depend upon your monitor or mobile screen, there is no guarantee that your computer monitor's/mobile screen’s display of any colour will be accurate.
We reserve the right, but are not obligated, to limit the sales of the products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis.
We reserve the right to limit the quantities of any products or services that we offer or discontinue any product at any time. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. Any offer for any product or service made on this Website is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
Indigo Dyechem Private Limited reserves the right to refuse any order that you place. We may, in its sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that any order is modified or cancelled, we may attempt to notify you on your e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in its sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made through the Website. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
The information on this Website has been included in good faith but is for general informational purposes only. It should not be relied on for any specific purpose and no representation or warranty is given as regards its accuracy or completeness. Indigo Dyechem Private Limited and Haleon’s officers, employees or agents shall not be liable for any loss, damage or expense arising out of any access to or use of this site or any site linked to it including, without limitation, any loss of profit, indirect, incidental, or consequential loss.
All comments, suggestions, graphics, ideas (including product and advertising ideas), and other information or materials you submit through this Website will become and remain the exclusive property of Indigo Dyechem Private Limited and Haleon, including any future rights associated with such submissions, even if these terms and conditions are later modified or terminated.
This means that you disclaim any proprietary rights in such submissions, and you acknowledge Indigo Dyechem Private Limited and Haleon unrestricted right to use them (or materials or ideas similar to them) in any medium, now and in the future, without notice, compensation or other obligation to you or any other person. It also means Indigo Dyechem Private Limited and Haleon has no obligation to keep your submissions confidential. We reserve the right to make any changes and corrections to this site, as and when we consider it appropriate and without notice.
We offer this website, including all information, tools and services available from this Website to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here:
By visiting this Website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the terms and conditions, including those additional terms and conditions and policies referenced herein and/or available through hyperlink(s). These Terms apply to all users of the Website, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms carefully before accessing or using our Website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you have the option to not access the Website or use any service(s). If these Terms are considered an offer, acceptance is expressly limited to these Terms.
Any new features or tools which are added to the current store shall also be subject to the Terms. You can review the latest version of the Terms at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting updates and/or changes to our website. Your continued use of or access to the Website following the posting of any changes constitutes acceptance of those changes.
Your use of the Website and/or Products are at your sole risk. The Website and the Products are offered on an “as is” and “as available” basis. We expressly disclaim all warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose and non-infringement with respect to the Products or Website content, or any reliance upon or use of the Website content or Products.
Without limiting the generality of the foregoing, we make no warranty:
• that the information provided on this Website is accurate, reliable, complete, or timely.
• that the links to third-party websites are to information that is accurate, reliable, complete, or timely
• no advice or information, whether oral or written, obtained by you from this Website will create any warranty not expressly stated herein.
• as to the results that may be obtained from the use of the Products or that defects in the Products will be corrected; and
• regarding any Products purchased or obtained through the Website.
The inclusion of any Products or offers on the Website at a particular time does not imply or warrant that the Products or offers will be available at any time.
We shall have the right, at any time, to change or discontinue any aspect or feature of the Website, including, but not limited to, content, hours of availability and equipment needed for access or use. Further, the Website may discontinue disseminating any portion of information or category of information. We do not accept any responsibility and will not be liable for any loss or damage whatsoever arising out of or in connection with any ability/inability to access or to use the Website.
No representations, warranties or guarantees whatsoever are made as to the accuracy, adequacy, reliability, completeness, suitability or applicability of the information to a particular situation. We will not be responsible if information made available on this Website is not accurate, complete or current. The material on this Website is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. We reserve the right to modify the contents of this site at any time. You agree that it is your responsibility to monitor changes to our Website.
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms.
Certain content, products and services available via our Service may include materials from third parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
If, at our request, you send certain specific submissions (for example contest entries) or without any request, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that Haleon and Indigo Dyechem Private Limited may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that it determines in its sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take do not take any responsibility and assume no liability for any comments posted by you or any third-party.
Your submission of personal information through the website is governed by Haleon's Privacy Policy. To stop receiving communications, please click on the unsubscribe link received in the promotional email communication from the sender ID (ID). Alternatively, you may email us at Haleon Privacy web Form( opt out of communication.
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) For any unlawful purpose; (b) To solicit others to perform or participate in any unlawful acts; (c) To violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) To infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) To submit false or misleading information; (g) To upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) To collect or track the personal information of others; (i) To spam, phish, pharm, pretext, spider, crawl, or scrape; (j) For any obscene or immoral purpose; or (k) To interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall we, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.
You agree to indemnify, defend and hold harmless Indigo Dyechem Private Limited, Haleon and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
You hereby expressly release Indigo Dyechem Private Limited and Haleon (and/or any of their officers and representatives) from any cost, damage, liability or other consequence of any of the actions/inactions of any third party and specifically waiver any claims or demands that you may have in this behalf under any statute, contract or otherwise.
This clause shall survive the termination of these terms and conditions.
If any provision of the Terms and Conditions is held illegal or unenforceable by any court or other authority of competent jurisdiction, such provision shall be deemed severable from the remaining provisions and shall not affect or impair the validity or enforceability of the remaining provisions in such jurisdiction.
These Terms are effective unless and until terminated by either you or us. You may terminate at any time, by ceasing to use our Website and/or making a request to us to delete your user account. The terms herein may be terminated by us at any time by denying the access to you, without any notice, if you commit a breach of any of the terms of these terms and conditions. Any such termination shall not cancel your obligation to pay all outstanding amounts due or effect any liability which may have arisen under these terms and conditions including all amounts due up to and including the date of termination.
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India. For proceedings arising therein the Courts at Mumbai shall have exclusive jurisdiction.
Any dispute or difference either in interpretation or otherwise, of the Terms of Use and other Policies on the Site, between the parties hereto, shall be referred to an independent arbitrator who will be appointed by mutually and his decision shall be final and binding on the parties hereto. The above arbitration shall be in accordance with the Arbitration and Conciliation Act, 1996 as amended from time to time. The seat and venue of arbitration shall be held in Mumbai.

You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
Please contact us for any questions or comments (including all inquiries unrelated to copyright infringement) regarding the Products or the Website.
Customer Care: • Email ID :
• Phone Number : 000 800 442 0168
• Contact Days : Monday-Friday
Grievance Officer: • Email ID :
Please refer to Haleon's Privacy Policy for an explanation of your rights and responsibilities with respect to the information that is disclosed on this website.

Nothing on this website constitutes an invitation or offer to invest or deal in the securities or Alternative Dispute Resolution of Haleon. In particular, actual results and developments may be materially different from any forecast, opinion or expectation expressed on this website,
and the past performance of the price of securities must not be relied on as a guide to their future performance.